FOOD

EXPERIENCE

SERVICE

Order-In Room Dining

Create your own user-friendly food delivery interface without the need to code. Your guests no longer need to pick up a paper-based menu and make a phone call to order - they can simply do this with a few taps. Additionally, you can customize the menu, improving the conversion with exclusive offers.

Not built by hospitality amateurs.

We've collaborated closely with our hotel partners to create a flexible admin dashboard tailored to their operations.

Admin Portal

A standard portal for hotels to upload and manage all the contents, service offerings and more.

Standalone Mobile App

Staff can access the portal and get real time notification on their mobile devices by downloading our dedicated mobile app.

Why us? We add stars to your guest experience.

Flexible

Our service is available in both a standalone model and with integration. Our standalone model can be deployed within 24 hours of our initial discussion/signup.

Analytics

You can have easy access to insights into your guests' behavior inside and outside the hotel to improve the offerings and engagement.

Support

You will be assigned a dedicated support team that can cater to your needs. Our support staff can help you set up your admin panel, customize the menu and provide assistance when required.

Hear what our customers have to say about us.

“Avendi exemplifies exceptional hospitality by seamlessly addressing guest needs, fostering effortless communication with guests, and harmoniously collaborating with various hotel departments such as F&B Service, Front Desk, and Housekeeping. I highly recommend this system for hotels and resorts.”

Mr.Rabin Shrestha

F&B Manager, Nomad Hotel, Lazimpat

“Avendi has revolutionized the way we interact with our guests, making it easier for them to request services and customize their stay. Our guests appreciate the user-friendly interface, which allows them to request room service, housekeeping, spa and more with just a few taps on their smartphones.”

Mr.Rajendra Sedai

Group F&B Manager, ACE Hotels (Club Himalaya & Hotel Ambassador)

“Avendi offers an efficient solution for both service takers and providers. It's the top choice for in-room services!”

Mr.Nabaraj Acharya

Hotel Manager, Waterfront Resort, Pokhara

“Avendi - must have software that helps to eliminate the hassle of the traditional way of taking the orders & uses the modern concept that helps to maximize the customer satisfaction within a limited time .”

Mr.Santosh KC

Front Office Manager, Square Hotel Lalitpur

“We are able to see and monitor guests requests in real time. Thank you Avendi team for your best service to our valued guests who are really impressed using the app.”

Mr.Anuj Karki

Operations Manager, Buddha Maya Gardens, Lumbini

“Thanks to the Avendi app, our food and beverage services have become incredibly convenient for both guests and staff at Shanker Hotel. We are highly pleased with this solution and express our gratitude to you and your company for providing such a valuable app. ”

Mr.Birendra Himalaya

Supervisor, Room Service Department, Shanker Hotel, Lazimpat

How will guests access the service?

There are two ways of accessing the service: (i) The guest logs in to the wifi and can access it from the wifi connection page. (ii) We provide a custom-designed banner with a QR code embedded for your guest to scan and access the service. The banner will include tutorials on how to use the application.

Do guests have to download anything?

As we provide the service via a web application, there is no need to download or sign-up. Guests can start using the web app using their last name and room number.

How do I manage my hotel's web app?

You create a master login for your hotel's dashboard when you sign up. You will be able to invite your team members to the dashboard and involve them in the process. If you get stuck, please contact our dedicated support team.

How will the hotel receive requests from guests?

Hotel staff can receive requests on multiple platforms. Each team member will have unique credentials to log in to the admin panel. Staff can access it via the web, mobile, and tablet applications, where they will receive requests, assign staff members, and mark requests as completed.

Can this service be integrated with our hotel system?

Yes, we can integrate with your existing hotel system, whether a PMS or a POS. We also provide a standalone service that can be set up and ready in 24 hours after signing up.

Let's redefine customer experience

We are ready to digitally transform your guest experience with a fast and intuitive web app.
Easy to use, no signup or download required. Let us show you our demo!

Book a Demo

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