Terms and Conditions

1. Use of the Website

  1. You must be at least 18 years old to use this Website.
  2. You agree to provide accurate, current, and complete information when making a purchase or registering an account on the Website.
  3. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.
  4. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Pricing

  1. All products listed on the Website are subject to availability.
  2. We reserve the right to change the prices of products at any time without prior notice.
  3. The prices displayed on the Website are in Nepalese Rupees and inclusive of taxes but do not include shipping fees, which will be added to your total order price. The shipping charges for each vendor are as follows:
    Nepal Coffee Company - Rs. 60
    NeNepal - Rs. 100
    Dhuku Handmade Collective - Rs. 150
    Chai Chai Confectionary - Rs. 100
    Teaamo - Rs. 100
    Farm Shop Nepal - Rs. 200
    Baucha - FREE delivery
    Suiro Tea - Rs. 150
    Alchi ko Pasal - Rs. 150
    Nepal Cashmere - FREE delivery

3. Orders

  1. When you place an order through the Website, you are making an offer to purchase the products in your cart.
  2. We reserve the right to accept or reject any order for any reason.
  3. Once your order has been accepted, we will send you a confirmation email with the details of your purchase.

4. Shipping and Delivery

  1. We will make every effort to ship your order in a timely manner, but we are not responsible for any delays caused by shipping carriers.
  2. Shipping fees will be calculated based on the weight and destination of your order.
  3. Delivery times may vary depending on your location and the shipping method selected.

5. Returns and Refunds

  1. If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, subject to our return policy.
  2. To initiate a return, please contact our customer service team for instructions.
  3. Refunds will be issued to the original payment method used for the purchase.

6. Intellectual Property

  1. All content on the Website, including text, images, logos, and graphics, is the property of Avendi and is protected by copyright laws.
  2. You may not use, reproduce, or distribute any content from the Website without our prior written permission.

7. Limitation of Liability

  1. In no event shall Avendi be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Website or any products purchased through the Website.

8. Governing Law

  1. These Terms shall be governed by and construed in accordance with the laws of Nepal, without regard to its conflict of law provisions.

9. Changes to Terms

  1. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at [email protected]