Avendi Authentic
The Avendi Authentic framework
How we guarantee authentic, locally made, fairly priced
Travelers ask us the same questions: Is this really locally made? Am I paying a tourist markup? Is the artisan actually being paid fairly? This page is the answer. These are the standards every Avendi Local vendor meets — before listing, and every month they remain on the platform.
The six Avendi Authentic standards
Verified local vendors (KYB)
Every vendor passes a Know Your Business check. We meet the maker in person, visit the workshop, and confirm the product is locally made. Resellers and mass-produced souvenir sellers don't make the cut.
No tourist markups
Travelers pay local prices — the same rate a resident would pay at the maker's workshop. Our platform commission is charged to vendors, not added on top of the artisan price.
Maker-first economics
Artisans receive the full local list price on every order. Avendi earns from a transparent vendor-side commission plus delivery fees — never by squeezing the maker.
Same-day city-wide delivery
Orders placed before 5 PM arrive same day at any address in the city — home, office, event venue, or hotel front desk — typically within four hours. Orders after 5 PM arrive the next morning. All items are well-packaged for travel.
Buyer protection
Free returns and exchanges within the delivery city. If something goes wrong, write to support@avendi.me — we'll refund or replace it.
Ongoing audits
Active vendors are re-checked periodically. Drift from our local-made, fair-pricing, and quality standards means removal from the platform.
Our vendor vetting process, step by step
- Ask locals. We go to each launch city and ask residents which makers they actually buy from. Every vendor starts as a local recommendation, not a cold outreach.
- Visit in person. An Avendi team member meets the maker, tours the workshop, and reviews production. We confirm products are made locally — not imported or re-branded.
- KYB verification. We document business identity, ownership, licensing where applicable, and payment details. Vendors must pass Know Your Business checks before listing.
- Pricing alignment. We list products at the maker's local price — no tourist markup. The artisan receives the full listed price on each order.
- Quality & packaging review. Our team tests a sample of every product line, reviews travel-safe packaging, and confirms consistency.
- Ongoing audits. Active vendors are re-visited and re-checked on sourcing, pricing, and quality. Vendors that drift get off-boarded.
Travel-timed delivery, explained
Avendi Local is built around the travel calendar. We expect you to be checking out soon, boarding a flight tomorrow, or catching a train in the morning. So our delivery is designed to beat your departure:
- Before 5 PM local time: same-day delivery, typically within four hours.
- After 5 PM local time: first delivery the next morning.
- Delivered to any address in the city — your home, office, event venue, or hotel front desk / concierge. For hotel deliveries you do not need to be in the room.
- Tracking link sent by email once the order is confirmed.
- All items travel-packaged; fragile goods get extra protection.
Related pages
- Our Story — how Avendi Local started
- Who We Are — and who we're not (Avanti, Aventi, AMENDI)
- For makers — list on Avendi Local
- For hotels — partner with Avendi Local
- FAQ — delivery, payments, returns