Order help, hotel partnerships, vendor onboarding, or a privacy request — we have a routed inbox for each. Pick the right channel below or send us a message using the form. Every message is acknowledged within 24 hours.
Routed inboxes get faster, more accurate replies than the catch-all form.
Use this for anything tied to an order: late delivery, damaged item, refund, replacement, hotel coordination, or schedule changes mid-trip. Include your order ID. We acknowledge within 24 hours and resolve eligible disputes within 7 business days.
For hotel groups and concierge teams interested in offering Avendi Local to guests via QR codes, in-room tablets, pre-arrival emails, or front-desk integration.
For artisans, workshops, and small brands that want to list on Avendi Local. We will walk you through the KYB process and city onboarding.
Access, correction, deletion, or portability requests under Singapore PDPA, GDPR, or other applicable regimes. We respond within 30 days.
General inquiries, press, partnerships that do not fit above. We will route you to the right person.
Avendi Pte. Ltd.
68 Circular Road #02-01
Singapore (049422)
Looking for delivery SLAs and dispute timelines? See Trust & Guarantees. For order-specific FAQs, check our FAQ — most questions are answered there.